![]() |
Toll - Free: 1-866-482-0833 Mon - Fri 9 AM to 6 PM EST Sat - Sun 11 AM to 6 PM EST |
|
No Cancellations Or Modifications Will Be Allowed After 24 Hours Of Order Placement.
Return Policy
You have 20 days to return any item or items in their original unopened
package
from the date of receipt. You will be credited the full amount minus any
shipping charges and restocking fees. Any special orders may not be returned for
any reason.
We make every effort to pack and ship our products carefully and we expect the same consideration. All products that are returned need to be packaged in a similar fashion as when received to ensure damage does not occur, no credit will be issued unless products are received in good re-sellable condition.
No Unauthorized Returns Will Be Accepted. Please Contact Us Prior To Returning Any Items.
Individual Manufacturers Restocking Fees
Please note all vendors with a (*) will waive restocking fees if a subsequent order is placed of Equal or Greater value within their product line or collections.
| Canarm | 25% | Hunter Ceiling Fans | 25% |
| Casablanca Fan Company | 25% | Lite Source | 25% |
| Designer's Fountain | 25% | Maxim Lighting | 25% All items under $45 are Non-Returnable |
| ET2 Lighting | 25% All items under $45 are Non-Returnable |
*PLC Lighting | 25% |
| Trans Globe Lighting | No Restocking Fee! | Triarch International Lighting | 25% |
Defective or Damaged Hardware
If a product is defective or damaged you must notify us within 3 business days, we will ship another at our
own expense upon return of the defective item's. Prior to shipping back any product
we must be contacted either by E-mail or phone at
516-333-4384 to obtain a Return Goods Authorization Number, RGA Number.
Please do not ship anything back with out prior authorization. All returns must have an RGA Number clearly marked on the package. No credit will be issued with out this number.
For further Information please call us at 516-333-4384 or E-mail us.